I can’t see my editorial content in the Outbrain widgets, why?

If you’re not seeing any editorial content in your Outbrain widget, it’s likely due to one of the following reasons:

  1. Script Part of Code Snippet: The Outbrain code snippet script needs to be implemented into your source code in order for editorial recommendations to display. You can find the script below:

<script type=”text/javascript” async=”async” src=”//widgets.outbrain.com/outbrain.js”></script>

  1. Content Lifespan Limit: Your editorial content may have a content lifespan limit, which means that articles that are too old will not be included in your widget. If this is the case, please contact your Outbrain representative and ask them to adjust the content lifespan limit to a longer time period (e.g. 180 days).
  1. Blocked Crawler IPs: It’s possible that you may be blocking some of Outbrain’s crawler IPs. To fix this, please visit this link to learn which IPs to whitelist. Once you’ve whitelisted the necessary IPs, let your Outbrain representative know so they can recrawl your content.
  1. Data-src Part in the Outbrain Code Snippet: If your Outbrain code snippet includes a data-src part like this:

data-src=”DROP_PERMALINK_HERE”

Make sure that the permalink is dropped correctly. Open several pages of your website that include the relevant code snippet, and check that in each case, the URL in the data-src part matches the URL of the page.

If you’re still having trouble, please contact your Outbrain representative for further assistance.