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Case Study

InterContinental Hotels and Resorts Increase Brand Consideration and Preference with Outbrain

+28%Brand Lift among those that travel 1-2 x/year (Australia)

+26%Brand Lift among frequent travelers (Singapore)

+12%Brand Lift among frequent travelers (UAE & Saudi Arabia)

+14%Brand Lift among frequent travelers (Japan)

Introduction

As the world’s first international luxury hotel brand, InterContinental Hotels & Resorts has been pioneering travel across the globe for more than 70 years.

The Challenge

InterContinental Hotels & Resorts ran a content-led campaign across Australia, Saudi Arabia,  UAE, Singapore, and Japan. The goal was to drive consideration, preference and luxury association with the luxury hotel brand, particularly among frequent affluent travelers.

 

As part of its strategy, Outbrain was used and a ‘True Engagement’ Brand Study was run with Nielsen to measure the impact of promoted content on perception and intended behavior through exposure.

The Solution

Step #1

InterContinental Hotels & Resorts created and promoted valuable, relevant and consistent content to create emotional engagement with affluent experienced travelers and ultimately drive profitable consumer actions. Outbrain’s network was used to achieve that.

Step #2

Two groups were received – those who engaged with the content and those who did not. Both receive a survey questionnaire.

Step #3

Questionnaire results were analyzed and validated by Nielsen, illustrating lifts in key brand metrics with content exposure.

Quotes Icon

Our campaigns across Outbrain’s suite of premium publishers delivered a substantial brand uplift among our target audience – affluent experienced travelers, who travel frequently for business and leisure. Association with attributes such as ‘Luxury’ and ‘High Quality’ showed also a great improvement in brand perception and further confirmed the efficacy of native advertising.”

Indre Riley, Brand Director, Luxury Brands, InterContinental Hotels Group

InterContinental Hotels and Resorts Increase Brand Consideration and Preference with Outbrain